Enterprise Service Desk Va

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Enterprise service desk va.

Contact the fss help desk for questions related to a specific fss contract including awarded pricing terms and conditions. The va ea is an evolving entity that is built through an ongoing collaborative effort between the agency s business and technology communities and the architecture and engineering service aes within the demand management division dmd enterprise program management office epmo office of information and technology oit. Contact help desk expand. Also referred to as the enterprise service desk or esd.

Please note the self service portal is only accessible from within the va network it is not externally accessible. The office of information and technology s oit vision is a world class it organization that provides a seamless unified veteran experience through the delivery of state of the art technology. If you are experiencing an issue with a va computer system va s talent management system or other va websites or applications please contact yourit services. Contact the fss help desk for questions.

Access information on the new help desk phone tree here. Fort lee cascom transitioned baseline it service and support to aesd w and use of the army s enterprise service desk system for all work order submissions on 1 january 17. Contact the fss help desk for questions related to the proposal submission process or for information on the va fss schedules program. Veterans 877 470 5947 weekdays 8am 8pm et va providers 866 651 3180 24 hours a day 7 days a week va video connect help for all 866 651 3180 24 hours a day 7 days a week veteran programs and services content collapsed.

Fss help desks help desk. Ref opord 93 161020 17 army enterprise service desk worldwide aesd w knowledge management support policy. Va recognizes that mobile health is emerging as an essential element of health care and is dedicated to providing the most up to date technologies to enhance patient experiences. Enterprise service desk esd published 02 24 2012 01 07 pm updated 09 29 2016 03 51 pm nasa employees can order services view knowledge articles and submit help tickets on the web.

Va mobile underscores va s commitment to transform the way care is delivered and to improve health care coordination between veterans and their care teams. If you require technical support please reference the faqs and other supporting documentation found at https raportal vpn va gov or contact the enterprise service desk 855 673 4357.